Changes to default PSK for ILA in InControl version 1.83.00 and up

Last modified on 4 Feb, 2021. Revision 9
Changes to default PSK (pre-shared key) for ILA in 1.83.00
Up to date for
2.33.00
Supported since
1.83.00
Status OK

Question:

When trying to add a Logging Agent in InControl version 1.83.00 I get the Alarm “Unable to connect to the InControl Logging Agent”, what is wrong?

Answer:

With InControl 1.83.00, Logging Agents are no longer using the same default PSK on every installation as it has been doing earlier. It is now instead generating a unique PSK for every Logging Agent created, meaning you can no longer just go into Logging Agents and click “Add -> OK” to add a Logging Agent because the PSK will not be correct.

To find the correct PSK you open the InControl Logging Agents Manager (ILA.Manager.exe) and you will find the PSK in there for you to copy and use to add the Logging Agent to InControl, as well as possibilities to add more logging agents or change ports, etc.

Default path for the ILA Manager is “C:\Program Files (x86)\Clavister\InControl\LoggingAgent\ILA.Manager.exe”

More information:

More information on how to sett up a Logging Agent can be found in the administration guide for InControl section  23.2. (based on Administration guide Version 2.33.00. Published 2021-01-1)

Related articles

Brian Smart Search (Beta)
15 Jan, 2024 dictionary troubleshoot core stream incontrol incenter oneconnect cloudservice
Getting totals for triggering cOS Core IP rule set entries
16 Mar, 2023 core incontrol statistics rules
Automatic scheduled backup of InControl server database
5 Feb, 2021 incontrol howto backup windows
Certificate update in InControl global domain on certificate that is used on firewall(s)
18 Mar, 2024 core incontrol certificate oneconnect ipsec vpn
Device initiated InControl management of NetWall HA clusters with a single public IP
31 Mar, 2022 incontrol core netcon netwall ha cluster coscore
How to perform an offline installation of InControl
26 Jan, 2022 howto incontrol installation
Probe failed, did not get a result
8 Sep, 2022 incontrol ciphers