Problem description
When scanning the QR code an error screen similar to the one below is shown and the login fails, when clicking “Information” you get the following error code, error(“ConnectionToAssignment failed, status code 500:”) in OneTouch.
The reason is that at times, the QR code displayed on the login screen may be outdated and refreshing the browser tab may not resolve the issue. In such cases, the recommended solution is to click on the ‘cancel’ button on the login screen and ensure that a new QR code is generated.”
Related articles
How to - Configure your On-Prem firewall to work with the Passwordless VPN SASE service
19 Jan, 2023 oneconnect sase
19 Jan, 2023 oneconnect sase
How to - Enroll to Clavister Cloud Services
26 Jun, 2023 sase
26 Jun, 2023 sase
How to - Enroll as a user into Clavister Cloud Services
16 Feb, 2023 sase
16 Feb, 2023 sase
Invitation mail is lost or the enrollment link is missing
31 Jan, 2023 sase
31 Jan, 2023 sase
How to - Activate Passwordless RADIUS Authentication Add-on in Clavister Cloud Services
31 May, 2023 oneconnect sase
31 May, 2023 oneconnect sase
How to - Manage users in the Clavister Cloud Service
31 May, 2023 sase
31 May, 2023 sase
How to - Activate Log Ingestion in Clavister Cloud Services
31 May, 2023 sase
31 May, 2023 sase