How to - Enroll to Clavister Cloud Services

Last modified on 6 Dec, 2023. Revision 16

This guide describe how to enroll to Clavister Cloud Service, in this guide ShieldIT  is used as the example company as <tenant_name> through the different steps.

Getting Started


Before starting enrolling into the service you need at least one valid license allowing the use of Cloud Services, this can be for example either a Clavister NetWall appliance with Basics or higher or a Cloud Services license with Essentials or higher, the license need to be registered on MyClavister (

Example below:

Cloud Logging (Log Ingestion) Cloud User Directory Log AnalyticsCyberSecurity Score Network Security Dashboards Cloud Services Specific Dashboards Passwordless RADIUS Authentication
NetWall Subscription
  • CSS with InCenter Cloud
NetWall Subscription
  • Basic or higher
NetShield Subscription
  • Essentials or higher
Cloud Service Subscription
  • Essentials or higher


Provision the Service

When you are ready to start using the services it needs to be provisioned, this is done trough MyClavister, by navigating to the Cloud Services page:

Select the Request Provisioning to proceed to the next step

Validate that the FQDN (based on the Tenant Name), email and mobile phone numbers are correct, read trough the service agreements and accept them to start the provisioning of your Cloud Service instance.

When the provisioning is done the admin user will receive a on-boarding email to the registered Email and is ready to move to the next step in the guide.

Enrolling as a user to the Service

To enroll your admin (pre-registerd by Clavister when the services is provisioned) follow the steps in the enrollment mail or follow this guide:  How to - Enroll as a user into Clavister Cloud Services.

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